Skills of Business Etiquette - Kingston (October 23, 2013)

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Skills of Business Etiquette – Kingston, ON

When: Wednesday, October 23, 2013

Time: 8:30am – 4:30pm (Registration starts at 8:00 am)

Where: Queen's University, Robert Sutherland Hall

Room: Room 202

Cost: This workshop, as with all Mitacs Step workshops, is free for program interns. However, the preauthorization of a valid credit card is required as part of the registration process. A $50 penalty will be applied to all late cancellations (cancellations that are not made 5 days or more before the workshop date), no shows, or incomplete attendance. These penalties are only charged after the completion of a workshop and no charges are ever made to interns who participate in full. For answers to some frequently asked questions, please visit our help page:


This practical workshop focuses on teaching transferable skills to communicate with confidence and poise. You will have the opportunity to practice in a variety of situations and receive feedback from peers and the instructor. Whether the focus is customer service, supervision, team building or leadership, strong interpersonal communication skills are the foundation for success.

In a safe environment, you will practice, discuss and reflect on your learning experiences. You will complete a self-assessment and set goals for ongoing development.


Learning Outcomes

  • Interpersonal Communication Skills
  • Business Meal Etiquette
  • Techno-Communication Etiquette
  • Workplace Best Practices
  • Professional Appearance
Class Date: 
Wednesday, October 23, 2013 - 7:00am
Robert Sutherland Hall Kingston, ON